Delivery
All our jewelry are delivered in a beautiful colored box and a nice little fabric bag.
We strive process and ship orders placed on a weekday before 12 p.m the same day. Your order will be delivered Monday through Friday. Orders placed on a weekend or Danish holidays will be processed the following business day.
Usually delivery times are 1-2 business days within Denmark, and 5-8 business days abroad.
We cannot offer delivery on a specific day or time as all orders are processed in chronological order.
For further information on our delivery, see Terms & Conditions.
Return & Exchange
Christmas Gift Purchases: Orders placed between November 15 and December 24, 2019 can be exchanged up to and including January 10, 2020. If you wish to have your money refunded, normal trading conditions must be complied with.
We hope you enjoy your darlings. If this is not the case, feel free to return the items to us that you would like to be refunded.
Stine A offers all customers 14 days rights of return. From the day of receival you have 14 days to notify us about your wish to cancel your order and hereafter 14 days to return the order to us. If you want to return an item, please notify us by email within 14 days of receiving your order. Then you have another 14 days for your return item to be received by us.
If you want to exchange one item for another, simply return the item to us and place a new order on our website.
Read more about returns under our Terms & Conditions.
Jewelry Care
Take good care of your Stine A jewelry – then the magic will last longer!
We want your jewelry to keep their shine and beauty. Below is some advice to follow on how to care for your jewelry.
- Avoid wearing the jewelry while cleaning, dishwashing, bathing, doing sports or gardening
- Take off your jewelry when you sleep.
- Additionally, do not expose jewelry to contact with make-up, hairspray, creams and perfumes as they can speed up the tarnishing process
- Store your in a plexiglass box or in tightly closed zip-bags in a dry place
Read more about how to look after your jewelry under Advice & Service.
